GermanChunks
Having an issue or want to suggest something? Here's the fastest way to get help.
Email protocol-app@proton.me.
Please include the screen or feature you were using, what you expected to happen, and what actually happened. Screenshots help.
If you notice an incorrect German phrase, a translation error, or a misleading usage note, please report it by email with the chunk or lesson name. Content quality matters and corrections are taken seriously.
If your streak or progress looks wrong, try closing and reopening the app. All data is stored locally on your device — if the issue persists after a restart, please contact support.
If daily study reminders have stopped, confirm that notification permission is still enabled for GermanChunks in iPhone Settings → Notifications → GermanChunks. You can also adjust or disable reminder time inside the app under Settings.
Any in-app purchases in GermanChunks are sold and managed by Apple. To review, cancel, or restore a purchase, go to Settings → Apple ID → Subscriptions on your iPhone.
For refund requests, Apple is the payment processor — contact reportaproblem.apple.com.
If the GermanChunks home screen widget shows zeros, open the main app and complete a review or lesson session to refresh the widget data. The widget updates every 30 minutes.